Returns & Exchanges

At Adour.pk, we want you to be completely satisfied with your purchase. If your fashion choices aren't a perfect fit, we offer a seamless 7-day return and exchange policy to ensure your wardrobe stays stylish and stress-free.

1

Initiate Your Request

Contact our customer support team via WhatsApp or email within 7 days of delivery with your order number and photos of the item.

2

Quality Inspection

Ensure the product is unworn, unwashed, and has all original tags attached in its original packaging to qualify for a return.

3

Ship the Item

Once approved, securely pack the item and ship it back to our designated warehouse address using a courier service of your choice.

4

Receive Refund or Exchange

After we receive and inspect the item, we will process your exchange or issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing